Warranty
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- Customer Satisfaction Focus:Automotive Parts USA prioritizes customer satisfaction by offering a parts and labor warranty on used engines.
- Warranty Coverage:
- Our guarantee policy covers defective components or accessories in the items we dispatch.
- Almost every car part comes with a service agreement, but labor costs are not covered.
- If a faulty part is identified, we strive to replace it first; if not feasible, a refund will be issued to your account.
- For reorders placed before the initial item's arrival, immediate payment for the subsequent part is required, plus a discount.
- Exclusions and Limitations:
- We are not accountable for expenses resulting from incorrect engine installation or labor fees.
- Automotive Parts USA does not cover oil leaks or damage caused by non-replaced seals, gaskets, and filters in its warranty.
- We sell second-hand engines, emphasizing efficiency and quality, but we do not guarantee the appearance of the engine.
- Customers are advised to inspect all pieces before signing for delivery, as we are not responsible for refunds related to incorrectly diagnosed engines or parts.
- Costs and Details:
- We do not cover towing, shipping, storage, or rental vehicle costs.
- Warranties will be void if inaccurate details are provided, and deposits made to us are generally non-refundable.
- OEM car parts from various makes and models are interchangeable.
- Compatibility and Returns:
- We employ a VIN compatibility check to ensure the ordered used engine is a perfect match for your car.
- Unless stated otherwise, any deposits made to us are non-refundable.
- Used engines can be returned or exchanged, but they should be received in the same assembled state as when sent to the customer.
- No refund will be issued if the returned order is not in the same condition, unless a replacement is unavailable.
- Voiding Warranty: The warranty will be invalidated if the engine has been disassembled or altered withoutAutomotive Parts USA's permission.
- Thoroughly Tested Reconditioned Engines: Our reconditioned engines undergo comprehensive testing, visual inspection, and cleaning.
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